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Terms & Conditions

These Terms govern your relationship with the operator of lemon-casino through the website lemon-casino-ca.com. By accessing or using this site, you confirm your acceptance of these Terms, effective as of November 6, 2025. Please read these Terms carefully before registering or participating in any activities on lemon-casino-ca.com.

Definitions

  • Operator: The entity responsible for operating lemon-casino-ca.com, specifically Orange Entertainment B.V., registered at Emancipatie Boulevard Dominico F. "Don" Martina 31, Curaçao (company registration number 158249), holding Curaçao Gaming Authority Online Gaming License OGL/2025/1111/0488 valid through December 31, 2025.
  • User: Any individual accessing, registering, or using any services on lemon-casino-ca.com.
  • Player: A registered User who participates in real-money gaming or wagering activities.
  • Bet: Any wager, stake, or monetary risk placed on a game or event via lemon-casino-ca.com.
  • Bonus: Promotional funds, credits, or offers provided by lemon-casino, subject to specific terms and wagering requirements.
  • Wager: The act of placing a Bet using real or bonus funds.
  • KYC: "Know Your Customer" procedures requiring Users to provide identification and verification documents to confirm eligibility.
  • Account: A personal profile created by a User to access services and participate in activities at lemon-casino-ca.com.
  • Site: Refers exclusively to lemon-casino-ca.com and its associated domains.

Account Registration

  1. Eligibility and Age Verification: Only individuals aged 18 years or older and legally permitted by the laws of their jurisdiction (Canada) may register at lemon-casino-ca.com. The Operator reserves the right to request age verification at any stage.
  2. Registration Process:
    • Users must complete the online registration form, providing accurate personal details, including a valid email address.
    • Email verification is required to activate the account.
    • KYC procedures necessitate Users to submit government-issued identification and proof of address.
  3. User Obligations:
    • Users must provide truthful, complete, and current information during registration and throughout their relationship with lemon-casino.
    • Each User is responsible for maintaining the confidentiality and security of their account credentials.
    • Users must immediately notify [email protected] of any unauthorized account access or suspected breach.
  4. Account Restrictions: Only one account per User is permitted. The Operator reserves the right to suspend or terminate duplicate or fraudulent accounts.

Regional Compliance Note: In accordance with Canadian law, underage gambling and misrepresentation of identity are strictly prohibited and may result in legal action and account closure.

Betting & Gameplay Rules

  1. Bet Placement:
    • Minimum and maximum bet amounts are specified per game and are displayed within each game interface.
    • Only bets confirmed by the system and reflected in the User's account balance will be considered valid.
  2. Types of Bets: Users may participate in slot games, table games, live dealer games, and other offerings as available on lemon-casino-ca.com, subject to game-specific rules.
  3. Bet Cancellation and Modification:
    • Bets cannot be modified or cancelled once confirmed, except in the event of technical errors or malfunctions as determined by the Operator.
    • In cases of system failure or error, affected bets may be voided and refunded at the Operator's discretion.
  4. Conduct in Live Casino and Chat:
    • Users must interact respectfully with dealers and other players.
    • Abusive language, harassment, fraud, collusion, or any unlawful conduct is strictly prohibited and may result in suspension or banning.

Legal Obligation: Any violation of betting or conduct rules may lead to immediate account suspension, forfeiture of winnings, and notification of relevant Canadian authorities, as required by law.

Bonus Terms

  1. Activation and Eligibility: Bonuses are available exclusively to eligible registered Users. Specific activation requirements, including opt-in procedures, may apply for certain promotions.
  2. Wagering Requirements:
    • All bonuses are subject to wagering requirements, which must be met within the specified timeframe (no longer than 30 days from bonus credit, unless otherwise stated).
    • Failure to meet wagering requirements within the designated period will result in forfeiture of the bonus and associated winnings.
  3. Prohibited Games and Actions:
    • Not all games contribute equally to wagering requirements; excluded games are listed within each promotion's terms.
    • Bonus abuse, including minimal-risk betting or collusion to exploit promotions, is strictly prohibited.
  4. Combination of Promotions: Unless expressly permitted, Users cannot combine or "stack" multiple bonuses or promotions. Each promotion is subject to its own terms.
  5. Operator Rights: lemon-casino reserves the right to withhold, cancel, or reclaim any bonus or promotion in cases of suspected abuse or violation of these Terms.

Regional Compliance Note: lemon-casino ensures all bonus offers comply with Canadian advertising and responsible gaming standards. Users are encouraged to review the Responsible Gambling section and contact support for clarification.

Payments & Withdrawals

  1. Deposit Methods:
    • lemon-casino-ca.com supports deposits via credit/debit cards, e-wallets, and approved cryptocurrencies. Available payment methods may vary by region and are displayed on the "Payments" page.
    • Minimum and maximum deposit amounts are specified per method.
  2. Withdrawals:
    • Withdrawals are processed via the same method used for deposit, wherever possible, for security and anti-money laundering compliance.
    • Processing times may vary: standard withdrawals are processed within 48 hours, but external providers may require additional time.
    • KYC verification must be completed before any withdrawal request is processed.
  3. Limits and Fees:
    • Transaction limits, including daily, weekly, and monthly withdrawal caps, are detailed on the "Payments" page and may be subject to change.
    • lemon-casino does not charge withdrawal fees, but third-party providers may impose their own charges.
  4. Refunds and Bonus Forfeiture:
    • Bets placed with bonus funds are non-refundable unless due to system error or game malfunction.
    • In case of self-exclusion, account closure, or technical issues, any remaining real-money balance will be refunded in accordance with CA law, excluding bonus funds which may be voided.
  5. Anti-Money Laundering: All transactions are monitored for compliance with anti-money laundering laws applicable in Canada and Curaçao. Suspicious transactions may be reported to the relevant authorities.

Limitation of Liability

  1. Operator Obligations:
    • lemon-casino is committed to ensuring the fairness and integrity of all games and the accuracy of results as displayed on lemon-casino-ca.com.
    • The Operator utilizes certified random number generators and complies with the technical standards of the Curaçao Gaming Authority.
  2. Exclusions of Liability:
    • The Operator shall not be liable for:
      • Technical failures, network interruptions, or system malfunctions beyond the Operator's reasonable control.
      • Loss or damage resulting from User error, unauthorized account access, or third-party misuse.
      • Consequential, indirect, or incidental damages, including loss of winnings or revenue.
  3. Maximum Compensation: In all cases, the Operator's liability shall not exceed the amount of the bet, wager, or transaction in question.

Legal Disclaimer: Nothing in these Terms shall limit lemon-casino's liability for fraud, gross negligence, or any statutory obligation under applicable Canadian law.

Intellectual Property Rights

  1. Copyright and Ownership: All content, designs, logos, trademarks, software, and materials on lemon-casino-ca.com are owned or licensed by Orange Entertainment B.V. and are protected by international copyright, trademark, and intellectual property laws.
  2. Prohibitions: Users may not copy, reproduce, modify, transmit, distribute, or commercially exploit any part of the Site or its content without prior written consent from lemon-casino.
  3. Software Use: Access to games and software is provided on a limited, revocable, non-transferable basis solely for personal, non-commercial use.

Legal Notice: Unauthorized use or infringement of intellectual property rights may result in civil or criminal liability under Canadian and international law.

Privacy & Data Protection

lemon-casino processes all personal and financial data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering or using lemon-casino-ca.com, Users consent to data collection, storage, and processing as outlined in the current Privacy Policy. For more information, please review the full policy available on the Site.

Changes to Terms

  1. Notification Procedure: lemon-casino reserves the right to update or modify these Terms at any time. Users will be notified of significant changes via email and/or prominent notice (banner) on lemon-casino-ca.com.
  2. Continued Use: Continued use of the Site following notice of changes constitutes acceptance of the revised Terms.
  3. Right to Discontinue: Users who do not accept updated Terms may discontinue use of the Site and request account closure, subject to withdrawal of any eligible funds.

Regional Compliance Note: All amendments to these Terms comply with Canadian consumer protection standards, including clear notice and accessible communication.

Termination & Suspension

  1. Grounds for Termination or Suspension:
    • Violation of these Terms, fraudulent activity, provision of false information, or breach of applicable law.
    • Self-exclusion requests or responsible gambling interventions as permitted under Canadian law.
    • Inactivity or non-compliance with KYC requirements.
  2. Procedure:
    • Users will be notified via their registered email address prior to termination or suspension, except in cases requiring immediate action for legal or security reasons.
    • Upon closure, all remaining real-money balances, minus any active bonus funds, will be refunded as per withdrawal policies, subject to anti-fraud verification and applicable law.
  3. Operator Rights: The Operator reserves the right to withhold or reclaim funds in cases of fraud, cheating, or serious violations.

Governing Law & Jurisdiction

  1. Applicable Law: These Terms are governed by the laws of Curaçao, supplemented by the consumer protection and gambling regulations of Canada where applicable to Canadian Users.
  2. Jurisdiction: Any disputes arising from or related to these Terms or the use of lemon-casino-ca.com shall be submitted first to binding arbitration in Curaçao, except where Canadian law provides Users with the right to pursue claims in Canadian courts.
  3. Dispute Resolution Procedure:
    • Users must first contact lemon-casino's support team to attempt resolution.
    • If unresolved, disputes may be escalated to the Curaçao Gaming Authority or a competent Canadian consumer tribunal, as legally permissible.

Legal Protection: These provisions do not limit any statutory rights afforded to Users under Canadian law.

Contact Information

For legal correspondence or regulatory matters, please address communications to the legal department at Orange Entertainment B.V., referencing your account details and the nature of your inquiry.